Services
PARLOUR NAILS POLICY
Our policy is designed to protect your rights and guarantee your satisfaction with the services we provide. It is not affected by your rights under the Consumer Rights Act 2015.
For Your Protection:
- Keep all belongings with you. We are not responsible for lost or stolen items.
- Child Safety:
For safety and insurance reasons, children must be supervised by an adult and sit with their parents while in the salon. You are responsible for any damage caused by your children. To maintain a relaxing environment, please ensure your children do not run around, yell, or cry.
Late Arrivals:
- Appointments have a 15-minute grace period to account for unexpected traffic or parking difficulties. If you anticipate arriving late beyond 15 minutes, please call ahead to see if we can accommodate your full service.
- Being late can disrupt our schedule, causing delays for other clients. If you arrive more than 15 minutes late, we reserve the right to refuse partial or full service.
Cancellation:
- Appointments can be canceled 4 hours in advance by calling 843-815-2201. Please give at least 4 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you can’t make an appointment. However be aware that if you repeatedly cancel an appointment without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment .
- We ask that you please reschedule or cancel at least 4 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the cost of your service
No shows:
- If you make an appointment but fail to show up and do not cancel, we reserve the right to charge a service fee.